ElderFIT Code of Conduct
1. Purpose
This Code of Conduct outlines our expectations for all users and trainers who interact through the Elderfit app or website. Our goal is to create a supportive and inclusive environment that encourages health and fitness among seniors.
2. Scope
This code applies to all interactions on the platform, including messages, comments, live sessions, and any other forms of communication facilitated by our website.
3. Respect and Courtesy
- Treat all participants with respect, patience, and dignity.
- Avoid derogatory comments, including but not limited to those about age, race, gender, disability, or physical condition.
- Be encouraging and supportive of others’ fitness journeys.
4. Professionalism for Trainers
- Trainers must maintain a high standard of professionalism and ethics.
- Clearly communicate your qualifications, certifications, and training methods.
- Provide accurate and clear information about training programs and expectations.
- Respect client confidentiality and privacy at all times.
5. Safety and Wellbeing
- Prioritize the safety and physical well-being of all clients.
- Encourage clients to communicate their comfort levels and any health concerns.
- Adhere to the recommended guidelines for senior fitness and modify exercises as needed to accommodate individual limitations.
6. Integrity and Honesty
- Conduct all activities on the platform with honesty and integrity.
- Do not engage in fraudulent activities or misrepresentations.
- Avoid conflicts of interest and disclose any potential conflicts to the platform administration.
7. Feedback and Communication
- Provide constructive feedback in a tactful and considerate manner.
- Openly communicate any issues or concerns to the site administrators for prompt resolution.
- Engage in active listening to truly understand and address any concerns raised by clients.
8. Compliance with Laws
- Comply with all applicable local, state, and federal laws.
- Ensure that all training and health advice complies with accepted professional standards and practices.
9. Reporting Misconduct
- Report any violations of this Code of Conduct to the site administrators.
- Take responsibility to intervene or alert authorities if you witness any abusive, discriminatory, or unsafe behavior.